This clear, idea-filled guide (the 7 Day Startup Kit) is a “must have” in any small business’ arsenal. If you want to create a customer-service savvy company, the key to success in today’s competitive market, O’Brien’s section on how to make customers happy while maintaining your business strategy is worth the price alone!
I have many of SharpChip’s products including the Employee Handbook and the Hiring and Firing book. Renee does an outstanding job of detailing the topics in a plain-spoken way that is easy to understand. They are always incredibly thorough, well thought out, informative, to the point, and relate to many different types of businesses. I recommend SharpChip regularly to business owners who want to grow their businesses, and could use some help from someone who has done it before.
Renee gave us a solid foundation to fall back on. She is good to bounce ideas off of and use as a sounding board to vouch for clarity in the decision making process. It’s good that Renee is able to be reached and communicated with.
Taking Renee’s advice saved me time, and money – meaning I was able to start making money quickly, and fill up my schedule within the first few weeks of getting my business license.