• What exactly does your company do?
  • Are your products geared for service business owners that are just starting out, or just for experienced owners?
  • Are your products suitable for all service businesses?
  • I don’t have a lot of time to read big volumes, how long do your products take to work?
  • I am a solo-preneur , are your products relevant to me?
  • How fast and big can my company grow?
  • Do you sell technical equipment and tools?
  • I know you sold your service business for six figures, can you help me sell mine?
  • I have heard that you have developed your own software product, can I buy that?
  • Is my email and credit card information safe with your online tools?
  • Why do people say that you are an “expert” with service businesses?
  • I am very interested in your products and services, where do I start?
  • Do you sell business franchises?
  • I’ve bought other products for my business before, do your products duplicate what I have already bought?
  • Can I get off of your mailing list later if I want?
  • What if I’m not happy with a product after I buy it?

What exactly does your company do?
I use my nearly 20 years business building experience (15 working in or with service businesses) to help owners achieve their dreams of … more profits…more time…and less stress with their businesses.  Through consulting, and dozens of easy to use instant tools I can help service business owners with the tough jobs like employee management, building business wealth and creating a self-running business.

Are your products geared for business owners that are just starting out, or just for experienced owners?
I have very satisfied clients from solo-preneur to multi-millions a year.  My products are specifically created to be instant tools to solve problems related to the businesses in the industry.  So, for big and small you don’t need to spend hours working on your business, when you can buy instant tools, often customizable in minutes.

Are your products suitable for all service businesses?
You bet!  Yes, its true that the business that I grew was a residential cleaning business, but the issues that my information and products focus on are present in every service business! – How to Get Off The Truck – How to Work Less and Make More – How to Create a Memorable Experience With Clients That they Can’t Stop Talking About.  Plus, many of my clients are now making money on several different niches under one roof. 

I don’t have a lot of time to read big volumes, how long do your products take to work?
Great!  You are perfect for our products.  The one thing that I remember most about running my business is that before I had good systems in place I never had any extra time.  Your days are filled with thousands of details, and sitting down to read a 200 page theory text is not going to help you for quit right now.  So, most of my products are instant kits, templates, courses and tools, designed to give you fast results.  In fact, many of them are written in Microsoft Word so that you may make minor edits and use the tools to make money right away.  Some products even come with consulting time so that I can help you make quick and savvy decisions.

I am a solo-preneur , are your products relevant to me?
Yes.  It’s true that many of my products are designed to make employee management easy and profitable, but many others will help you attract more high dollar clients, keep your customers loyal, and add new streams of income to your company.

How fast and big can my company grow?
Of course, this varies depending on your goals and your strategy.  Many of my customers grow very quickly with 6 month revenue growth of  20-30%, profitability improving 50-100%, and time off increasing substantially.  The skies the limit.  There are many service businesses that grow into the millions, why not make it your company? 

Do you sell technical equipment and tools?
No.  My expertise is in business building.  I do keep a database of resources of all types for my clients, including technical equipment and tools.

I know you sold your service business for six figures, can you help me sell mine?
I don’t broker business sales, but I have been through the process myself and have helped many people through the process.  I can help you identify an appropriate price, and help you fine-tune the business for maximum value before the sale.

I have heard that you have developed your own software product, can I buy that?
I did develop a very popular service business management software product called, the Service Scheduler which is sold out.  A few years ago I was becoming so busy that I needed to choose between helping businesses through business consulting or developing and supporting software, and I feel that I have a more connected impact with the consulting.  I can help you evaluate service business software, however. 

Is my email and credit card information safe with your online tools?
We NEVER sell, rent or give your email information away without your permission!  I hate spam too.  Every effort is made to put practices into place to protect all of your information, including an SSL connection to encrypt and protect your credit card information.  Please see our privacy policy and terms of use for more details.

Why do people say that you are an “expert” with service businesses?
I think people say that because I specialize in the powerful strategies of successful service businesses.  It all began when I left my corporate job as a consultant to build a 25+ employee service service, and later sold it for six figures.  I learned very quickly that applying powerful business strategies to a small business is a magical combination, and I’ve been doing it ever since.  I don’t focus on things that are basics and are that 100’s of people can tell you about.  Instead I focus on issues like “how to hire a staff that will self-run your business to your standards, so that you can lead the good life and make a great salary.”

I am very interested in your products and services, where do I start?
That depends on your goals.  If you need help deciding give us a call and we would be happy to help you identify your highest priorities and the best product to address that situation.

Do you sell business franchises?
No.   My clients tell me that my products are a great alternative to buying a franchise.  All the profitable systems and support at a portion of the price, and no residuals!  You can buy a complete kit of all of our products, including consulting and customization time, for a fraction of a franchise price of many service businesses.

I’ve bought other products for my business before, do your products duplicate what I have already bought?
I am all about innovation.  You will not find my products, or likely anything like them on any other web-site.  I create products and programs from scratch based on my clients’ requests, so you should expect very unique and relevant solutions.

Can I get off of your mailing list later if I want?
You sure can, but I doubt that you will want to.  (Less than 1% of our subscribers opt-out because the content is so good).  If you would like to opt-out simply click on the unsubscribe link at the bottom of any subscriber mailing, and you are easily removed.  No hassles. 

What if I’m not happy with a product after I buy it?
Again, I doubt that you will be, but if a situation does arise where you need to return a product for any reason it is no problem.  Within 30 days of purchase just return the item for a full refund.

 


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Don’t take my word for it, thousands of service and small business owners can’t be wrong…

“Our business has roughly 20 employees, and working with Renee is like having a trusted business partner.  She shares our values of high standards for our customers, and helps us generate unique ideas to solve tough business problems.  Since beginning our work nine months ago our sales are up 35% over last year!  I find her products to be innovative solutions to common industry problems, and yet be easily customizable to meet our unique situations.    We have purchased the Employee Handbook, the Training Program, the Method & Procedure, the Winner’s Circle and custom consulting and would recommend any one of them.”
Jim Fain, You’ve Got it Maid of Oklahoma

“If you want to create a customer-service savvy company, the key to success in today’s competitive market can be found in Renee’s valuable information.!”
Nancy J. Wagner, Cut to the Chase Marketing of Bothell, WA

“Renee generates solutions to our toughest management questions!  Great ideas, practical solutions, and a problem solver is how I would describe Renee and her products and services.  We have used several of Renee’s products and services including the Productivity and Estimating tools, the Winner’s Circle, Sales Scripts, and business consulting.  Our sales and profitability have increased, and we now know what kind of profit we are making on every job. “
Kathy Gage, Marvelous Maids, St. Lois MO

(After installation of a custom system that manages CRM, HR, Scheduling and Health documents) "My office staff now spends more time doing things that will increase business, rather than all their time being taken on just keeping up."
Andrew Rauch, Sequoia In-Home Care of Seattle, WA

“Your stuff is always so timely, and keeps me focused on what I want from my business, and how to get there.”
Ed Wright, Spouses Cleaning Houses of Annapolis, MD

“Quick answers and recommendations are what I needed, and SharpChip delivered!  I have the employee handbook, employee motivation kit, service agreement, price increase letter, as well as some custom writing and consulting, and they have all helped me maintain my very high standards with my business, as well as improve my bottom line.  Great response time… A thorough understanding of my challenges… I can’t wait to see what they come up with next.”
Sabine Straight, Sabine’s Lifestyle & vacation rental owner, Poulsbo WA

"Just a quick note to let you know I regularly read Service Business Minute and find them VERY informative! Thanks for this great service"

Debbie Sardone, Cleaning for a Reason Founder

“I have many of Renee’s products including the Employee Handbook and the Hiring and Firing book.  She does an outstanding job of detailing the topics in a plain-spoken way that is easy to understand.  They are always incredibly thorough, well thought out, informative, to the point, and relate to many different types of businesses.  I recommend SharpChip regularly to business owners who want to grow their businesses, and could use some help from someone who has done it before.”
Teresa Schulz, Scoop’s Pet Services

“I wish that I had found out about Renee’s information two years ago, and I could have saved myself a ton of wasted time and money.”
Eddie Lisboa, Superb Cleaning of Orlando, FL

“I read as much as I could before I started my own consulting business, but some of the advice I received from Renee I couldn’t find in a book. It’s comforting to learn from someone who has been down the path already.”

Jim Schnitzius, Schnitzius Consulting

“Delegating our newsletter creations to SharpChip has been a real time saver.  The month flies by before I can even think about getting a newsletter out, and with SharpChip putting it together with some of the ideas I want incorporated into it, it has really saved me a lot of time and I can actually get them out to the clients.  Otherwise, it would probably only happen once every 3-4 months due to my hectic schedule.  Thanks SharpChip!!”
Lannette Koll, Life Maid Easy of Phoenix, AZ

“Taking Renee’s advice saved me time, and money – meaning I was able to start making money quickly, and fill up my schedule within the first few weeks of getting my business license.  The information in the kit was easy to understand, especially for someone who knew nothing about business before I started my own”
K. Knutsen, Help at Home Services


“Renee was invaluable to us when changing from contractors to employees.  I don't think we could have done it without her expertise in preparing the employee handbook and consulting with us every step of the way.  We have used the Employee Handbook, Employee Motivation Kit, the Method & Procedure, the Winner’s Circle and custom consulting.”
Boni & Jean, Clean-A-Maniacs of Portland, OR

 

“Renee’s stuff is awesome!  Business is booming, and I am thankful that I finally conquered the employee retention challenge.  Her consulting advice is top notch.   The Winner’s Circle program is a big success.  And, the Employee Motivation Kit brought new life to our staff meetings and trainings.  Working with Renee has inspired us to continue to implement creative solutions in our business every day. “
Cathy Sandberg, Maids of Honor of Phoenix, AZ

“My 7 Day Startup Kit was like having an expert walk me through what to do and what not to do, guiding me step by step on each part of opening a business.  I’ve heard of people spending thousands of dollars to start up businesses – I just laugh when I think of how this kit paid for itself within a few hours!”
S. Tempo, Mother’s Helper Organizing

“SharpChip created our press releases for us when our company opened a new store and also won awards at the 2005 ARCP Convention.  I felt funny doing it on my own, like I was bragging on myself, so having SharpChip gather the info and put it together really helped.  It was very professional and sounded like it was written by a Pro, which of course it was!!”
Lannette Koll, Life Maid Easy of Phoenix, AZ

 

“Although we’ve used business coaches before, we learned more tangible strategies that we could put into action immediately in just the first 30 minutes of consulting with Renee O’Brien then we did with previous coaches combined.  We utilize on-going custom consulting, new manager coaching, the training program, the estimating tools, the employee motivation kit, customized sales script, and many other custom projects, and we have found the products and services to be consistently responsive, easy to follow, practical and action oriented.  In just the last two months our business has grown by 20% and we were able to take advantage of the growth opportunity because of the leadership time Renee helped us free up.  In addition, we were able to reduce our management overhead from two full time managers to one, increasing our profit potential substantially.  With my commercial and residential business I expect sales to break the $1 million mark this year, and we have found the help that we have received from SharpChip invaluable.”
Ken Celebucki, All Clean Services of Chino Valley, AZ

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